Big Shoes to Fill – Applicants Please!

After nearly a quarter of a century at the helm of RGN, Hilary O’Brien is hanging up her Organiser’s boots to enjoy a more relaxing retirement;  and the hunt is on for her successor.

With seemingly limitless patience and endless charm, Hilary has been the heart of RGN, and we are very sorry to be losing her. Happily, she has agreed to remain with us as a Trustee, but we now begin the difficult task of replacing her. The position has evolved over the years, and we are excited to be recruiting a new Organiser that is ready to oversee the development of RGN into a thriving, modern charity where the personal touch remains at the heart of all that we do.

If you think that you could be the kind hearted, hard working and self motivated leader of the RGN Office, we would love to hear from you.

See below for a full job specification with details of how to apply, or CLICK HERE to download the pdf file.


(Part-time, Mon-Fri 9am-12.30pm
£15,000 pa

Richmond Good Neighbours is a small charity with an office in the ETNA Centre in East Twickenham. We have been established for over thirty years and provide support to the elderly, disabled and housebound in the parish of Richmond. Our services include befriending, shopping and transporting clients to medical appointments and social activities. We currently have around 60 volunteers on our books and 110 clients. The Chairman and Treasurer are supported by five Trustees.

RGN is looking for a Co-Ordinator who will undertake the only paid post within the charity. The Co-Ordinator will report to the Chairman and Trustees and be responsible for all the administration, managing volunteers/clients and supporting all events.

The hours of work are currently 9am-12.30pm, based at our office at the ETN A Centre. We hope that it will become possible to do the work from home in due course, with some flexibility on time as well, once a computer system has been installed to allow for this. There is a requirement to attend some meetings at other times (for example Council/Voluntary Service meetings, Trustee meetings etc).

Duties include:

  • All administration tasks, including correspondence, minutes etc
  • Answering the phone to clients and organising transport for them
  • Grant Applications and researching funding streams
  • Recruiting Volunteers and monitoring clients
  • Ensuring DBS checks are done for all volunteers
  • Overseeing GDPR compliance
  • Setting up a new client and volunteer database
  • Management of social media presence and website content
  • Financial payments, other financial tasks and recording expenditure.
  • Strategic planning for the future of RGN
  • Organising fund raising and other events, including a Richmond May Fair stall and the Volunteer’s Annual Party
  • Recording volunteering data and producing reports for the Trustees


The Co-Ordinator is expected to organise and attend four Trustees meetings per year and will work closely with the Chairman, Treasurer and Trustees.

The Co-Ordinator will represent Richmond Good Neighbours and attend meetings with LBRuT, Age UK, RPLC and other Neighbourhood Care Groups.

Skills Required

The Co-Ordinator will need a good standard of education, excellent communication, administration and computer skills.

The Co-Ordinator should be self-motivated and able to prioritise a busy workload using a blend of skills and experience in:

  • Office management
  • Event organisation
  • Recruitment – volunteers and clients
  • Research, data collection and best practice
  • Strong IT skills (Microsoft Office software)
  • Familiarity with social media and website management
  • Monitoring and evaluation of services
  • Strategic planning


The annual salary for 17.5 hours per week will be £15,000 per annum.  Holiday entitlement will be twenty days paid per year.

How to apply:

If you would like to apply for this position, please send a current CV (no more than two sides of A4) along with a covering email outlining your relevant skills and motivation for applying to:


May Fair 2018

Richmond Good Neighbours will once again be holding its popular bottle tombola at the Richmond May Fair on Saturday 12th May.

We would be extremely grateful for any donations of bottles to swell the number of prizes: any contributions are welcome, but we do find wine is the most popular prize, and we would like to retain our reputation as the best bottle tombola at the Fair! If you would like to offer a prize, please contact Hilary O’Brien, the Organiser, by phone on 020 3538 4060 or email.

Come and visit our stall on the day (easily identifiable by its green and white striped gazebo and its large array of prizes!). Try your luck to win a bottle, meet some of our volunteers, and find out more about us.

My Life in Films – helping people with dementia

My Life in Films is a small charity based in Richmond that helps people with dementia through filmmaking. They do this by creating free life story films that celebrate the person’s life and shift the focus away from their illness.

The films are for the families private use, and are made up of their photographs and home videos, interviews with the person with dementia and their friends and family, all set to their favourite music tracks. They cover the main events and ‘chapters’ of the person’s life, from childhood to present day. The films aren’t just a wonderful, positive way to reminisce with loved ones, but also an innovative care tool. The films can be shared with professional care workers to give them an insight into the person and promote person-centred care.

CLICK HERE to see an introductory video explains the process of making the films (6 mins). CLICK HERE for a video which shows the difference that a My Life Films package can have to a person living with dementia (1.5 min).

Volunteer Drivers Needed

As ever, we have welcomed a sizeable number of new clients onto our lists, most of whom need regular help; we have also been delighted to recruit several new volunteers over the past few months. We are however desperately short of volunteer drivers who are able to help either on a regular or an occasional basis, and would welcome enquiries from anyone who might be interested in joining our team.

May Fair Report

We have had a busy few months and unfortunately it has not been possible to keep our website up to date.

Our bottle tombola at the Richmond May Fair was once again a great success: we had a busy day, a wonderful selection of prizes, and we were delighted to recognise a number of familiar faces of people who had tried their luck in previous years and came back hoping to win again. The staff of the estate agents John D Wood provided essential muscle power in helping to erect our handsome gazebo – as well as providing a generous donation of bottles as prizes. We had well over 200 prizes, including some champagne, and they made a splendid display. We had been delighted by our new feather banners – though, sadly, when we came to erect them it was found that our Organiser had left the poles for one of them in the office – still, one banner was better than none! At the end of the day we had taken a total of almost £1600, a very gratifying amount, as a result of a lot of hard work by our volunteers as well as the generosity of a great many people and businesses.